Scooter Town - FAQ by SchemaPlus

Question 1

What types of mobility equipment do you rent?

Accepted Answer

Scooter Town offers a range of reliable and easy-to-use mobility aids to suit different needs. Our main products include foldable mobility scooters, manual wheelchairs (adult and child sizes), folding walker chairs, knee walkers, stand-up aids, and gel seat cushions for extra comfort. All equipment is designed for short-term rentals, ideal for tourists, recovery periods, or family visits.

Question 2

How do I choose the right mobility scooter or wheelchair?

Accepted Answer

If you’re planning to explore Madrid or Barcelona, our foldable mobility scooters are perfect for easy transport, sightseeing, and everyday use. They’re lightweight, battery-powered, and fit easily in elevators or car trunks. For shorter distances, indoor use, or narrow spaces, a folding wheelchair or walker chair may be more practical. Our team is happy to help you select the best option based on your mobility level, trip duration, and comfort preferences.

Question 3

Are the mobility scooters electric?

Accepted Answer

Yes. All our mobility scooters are fully electric and foldable. They’re simple to operate, with adjustable speed controls, rechargeable batteries, and compact design for easy storage. Each scooter is checked, cleaned, and fully charged before delivery so it’s ready to use upon arrival.

Question 4

How long does the battery last on a mobility scooter?

Accepted Answer

Battery life depends on the model and user weight, but most scooters last between 15 and 25 kilometres per charge — more than enough for a full day of exploring the city. Chargers are included with every rental, and we recommend plugging in the scooter each night for best performance.

Question 5

Can the scooters or wheelchairs fit in a car or taxi?

Accepted Answer

Yes. All of our scooters and wheelchairs are foldable and travel-friendly. They fit comfortably in most standard car trunks and taxis, making it easy to move around the city or take day trips. If you’re staying in a hotel or Airbnb, you can also store them safely indoors without taking up much space.

Question 6

What’s included with each rental?

Accepted Answer

Each rental includes the main equipment, battery charger (for electric models), and any necessary attachments or accessories. For example, walkers come with storage baskets, and scooters include adjustable seats and handle grips. Optional accessories such as gel seat cushions or extra batteries can be added during booking for an additional fee.

Question 7

Are the wheelchairs suitable for outdoor use?

Accepted Answer

Yes. Our folding wheelchairs are lightweight but sturdy enough for both indoor and outdoor use. They’re ideal for pavements, museums, shopping areas, and other tourist locations around Madrid and Barcelona. All models include safety brakes and solid wheels designed to handle city surfaces comfortably.

Question 8

Can children use your wheelchairs or walkers?

Accepted Answer

Yes. We offer kid-sized wheelchairs that are smaller and lighter, suitable for children or teenagers. They provide the same comfort and safety as our adult models, just in a more compact size.

Question 9

Who are your rentals best suited for?

Accepted Answer

Our rentals are ideal for travellers with limited mobility, seniors, people recovering from surgery, and anyone who wants extra comfort and independence while visiting Spain. Many of our customers are visitors from Canada and the United States who want a practical, short-term mobility solution while exploring Madrid or Barcelona.

Question 10

Why rent from Scooter Town instead of buying?

Accepted Answer

Renting saves you the cost, effort, and risk of transporting bulky or expensive mobility equipment from home. Our customers appreciate the convenience of having everything delivered and collected, the flexible rental periods, and our friendly bilingual support. It’s the easiest way to stay mobile, especially if you’re travelling internationally or just visiting Spain temporarily.

Question 11

How much does it cost to rent?

Accepted Answer

Prices start at €15 per day for smaller items like walkers or stand-up aids, and around €45 per day for foldable electric scooters. Rates vary by item and rental duration. You can view all current prices and availability directly on our website.

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